Everything You Need to Know
Complete guide to using RevStay
Table of Contents
Introduction
RevStay is an automated revenue generation platform designed specifically for property managers. We help you generate additional revenue from every booking through intelligent upsell offers and marketing automation.
Our platform integrates seamlessly with your existing Property Management System (PMS) and handles everything from offer delivery to payment processing. Choose the pricing model that works best for your business: Revenue Share (no upfront cost) or Flat Rate ($25/property).
Getting Started
Getting started with RevStaytakes less than 10 minutes. Here's what you need to do:
Step 1: Sign Up
Create your account using email or Google sign-in. No credit card required to get started.
Step 2: Connect Your PMS
Integrate with Hostaway, Guesty, or other supported platforms. Your properties and reservations will sync automatically.
Step 3: Set Up Cleaner Notifications
Add your cleaner contact info so they get notified automatically when guests purchase early check-in or late checkout.
Step 4: Choose Your Pricing Model
Select Revenue Share (no upfront cost, pay only when you earn) or Flat Rate ($25/property for unlimited usage).
Step 5: Connect Stripe & Go Live
Link your Stripe account so payments go directly to you. Activate your upsells and watch the revenue roll in.
Pricing Models
Choose the pricing model that works best for your business:
Revenue Share
Cost: $0 upfront - no monthly fees
Model: Pay only when you earn
Best for: Getting started risk-free
Perfect for getting started with zero risk. Try the platform without any commitment and only pay when you make money.
Flat Rate
Cost: $25 per property per month
Model: Simple, predictable pricing
Best for: High-volume properties
Best for high-volume properties. A flat monthly fee gives you predictable costs and better margins as your upsell revenue grows.
How It Works
RevStayworks by monitoring your reservations and automatically sending personalized offers to guests at the optimal time. Here's the complete flow:
Reservation Sync
When a new reservation is created in your PMS, RevStay automatically receives the details including guest information, check-in/out dates, and property details.
Offer Dispatch
Based on your configuration, we send offers at the perfect time (typically 7-14 days before check-in). Offers are sent via SMS and email with a personalized link for each guest.
Availability Check
When a guest clicks their offer link, we check real-time availability by syncing with your PMS calendar. This ensures we never sell early check-in or late checkout when the property is already booked.
Secure Payment
Guests complete their purchase through a secure Stripe checkout. Payment goes directly to your Stripe account, and we track the transaction for reporting.
Reservation Update
Once purchased, the reservation details are automatically updated in your PMS with the new check-in or check-out time.
Cleaner Notifications
When guests purchase early check-in or late checkout, your cleaners need to know.RevStay automatically notifies them via SMS so they can adjust their schedules.
Setup Options
Default Cleaner: Set one cleaner for all your properties. Per-Property Cleaners: Assign different cleaners to different properties.
EXAMPLE SMS
"Hi Maria, heads up! John Smith at Beach House has requested early check-in at 12pm for Jan 15. Please adjust your schedule accordingly. - Property Manager"
PMS Integrations
Don't see your PMS listed? Contact us at admin@rev-stay.com to request an integration.
Revenue Generation
Our customers typically see $2,500+ in additional revenue per property, per month.
Early Check-In
Allow guests to check in early (typically 1-4 hours before standard check-in). Average price: $50-150. Acceptance Rate: 15-25%.
Late Checkout
Extend checkout time (typically 1-4 hours after standard checkout). Average price: $50-150. Acceptance Rate: 20-30%.
EXAMPLE CALCULATION
Property with 20 bookings per month:
- • Early check-in: 4 sales × $100 = $400
- • Late checkout: 5 sales × $100 = $500
- • Total monthly upsell revenue: $900
For a portfolio of 10 properties: $9,000/month in upsell revenue
Configuration
RevStay gives you complete control over pricing, timing, and availability:
Pricing Rules
Set different prices for different time slots (e.g., 1 hour early check-in vs. 4 hours). Configure pricing per property or use global defaults.
Dispatch Timing
Control when offers are sent (default: 7 days before check-in). Customize per property or globally.
Availability Windows
Set minimum buffer times between bookings to ensure turnover is possible. Our system automatically checks availability before allowing purchases.
Message Customization
Customize SMS and email templates with your branding and messaging. Use merge fields to personalize each offer.
Support
We're here to help you succeed. Here's how to get support:
Email Support
Contact us at admin@rev-stay.com. Response within 24 hours for all customers.
Setup Assistance
Need help getting started? We offer free onboarding calls for all new customers to ensure your integration is set up correctly.
Feature Requests
We're constantly improving RevStay based on customer feedback. Send your feature requests to admin@rev-stay.com.